Process

Onboarding

Balancing efficiency & risk

Are you confident that you have an efficient, effective, risk-based approach to onboarding?

The onboarding process should be clear and streamlined across all the functions involved. The team must work in concert to both service the client and protect the institution. This can result in conflicts between speed, accuracy and risk management. A balance must be struck and maintained to manage these critical components efficiently.


Key questions

  • Does your onboarding take too long?
  • Are you resourced and structured to be able meet your onboarding targets?
  • Is your onboarding process unpredictable?

Aspirational state

Build a rapid and accurate onboarding process, utilising the latest technology and automation techniques to reduce manual intervention and focus your team on value adding tasks to support your strategic objectives.

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