Is your FCC team fully integrated with the wider organisation, enabling effective compliance tailored to the needs of your business?

The pressures of operational delivery can often lead to a misalignment between FCC and front-line operational staff. Without a shared understanding of the objectives of both parties, it can be difficult to generate an effective culture of compliance aligned to the needs of the business.

Critical questions

• Do you have confidence that your processes meet regulatory requirements across all products and jurisdictions?
• Are you confident that compliance can be guaranteed as client requirements change?
• Do your FCC and operations team have a shared strategy with aligned objectives?

Aspirational state

By ensuring that the FCC and Operational functions have shared objectives and clear lines of communication, it is possible to generate a high performing, cross-functional team – one capable of maintaining the high pace of decision making necessary to meet the needs of the business and deliver against volume targets.