With new rules on the horizon, now is a perfect time to step back and review your organisation’s wider fraud strategy.
While ‘Failure to Prevent’ focuses on preventing internal fraud, firms are still having to fight the growing threat of external fraud, with new technology such as AI deepfakes and synthetic identity fraud increasingly aiding criminals. In turn, regulators are dialling up their monitoring activities, checking that appropriate fraud prevention measures are in place.
After all, climbing fraud levels, both internal and external, are often signs of wider issues in an organisation.
One example, a BeyondFS client, is a major European banking group. The team approached us after a surge in payment fraud where they had seen more than 30,000 cases in one year, resulting in gross losses of over £11 million. As we got to know them, we realised how difficult a problem their fraud prevention strategy was to solve.
Multiple areas in the bank needed to be involved, from Financial Crime to IT and Operations, as well as commercial functions. Each silo had their own approach, and there were several technology vendors working separately across the organisation solving similar issues.
In most firms, each function saw the balance between friction, cost, and risk management differently, creating headaches for those trying to coordinate an overall approach. Firms that offer many products and work across different jurisdictions face an even tougher time.
In the case of our European banking group client, our consultants’ experience meant we were well placed to come in and coordinate across teams. We helped the group develop a new three-year fraud strategy, including a phased rollout of advanced fraud detection tools.