Our client was a global financial services organisation operating a long-established KYC registry used by banks and member firms to support counterparty due diligence and KYB activity. Their platform was recognised by major banks as a key solution for correspondent banking KYC information, but it had changed little in over a decade and remained dependent on document-heavy, manual processes.
This situation created a strategic question for leadership – they needed to understand whether to enhance the existing platform, rebuild the platform, or partner with third-party providers able to bring more advanced data, automation and workflow capability into the service.
BeyondFS was engaged to provide a structured, evidence-led view of the KYC and KYB technology market, define the most relevant use cases, assess vendor capability against those priorities and set out a practical roadmap for the next stage of platform modernisation.
Global Financial Services Organisation
KYC / KYB / CDD
Vendor selection, Market assessment, KYC Technology
Assessment
~0vendors assessed
Coverage
0vendor deep-dives
Problem definition
0priority KYC use cases defined
Our client had a clear ambition to modernise the registry, but needed greater clarity on the requirements and operating model the future platform would need to support. BeyondFS worked with the core user group to identify the areas of the KYC and KYB process where manual effort, cost and data risk were most concentrated.
This produced four priority use cases that anchored the market assessment in real operating needs. These included opportunities to reduce manual document collection, improve information extraction, increase workflow automation and apply more consistent decision support across the process.
By establishing these use cases early, the assessment gave the client a practical basis for comparing vendor capability against the problems the future platform needed to solve.
BeyondFS reviewed around 40 vendors across KYC and KYB, with a focus on technology, data and automation capability. Each vendor was assessed against agreed criteria covering functional coverage, scalability, integration capability and future innovation potential.
This created a consistent basis for comparison and gave the client a clearer view of which vendors were most relevant to the priority use cases and future platform options.
The initial market scan was narrowed to 15 vendors for deeper engagement, including sales calls and product demonstrations. BeyondFS used these sessions to assess how far each provider could address the priority use cases and support the client’s ambition for a more efficient, automated registry.
The assessment considered how third-party data sourcing, AI-enabled OCR, robotic process automation and rules-based decisioning could reduce manual checks, improve data completeness and reduce the operational effort associated with maintaining KYB information.
BeyondFS produced a detailed market landscape report, a senior executive summary and a phased roadmap for next steps. The roadmap set out how the client could move from market assessment into vendor selection, including the implications of enhancing the current platform, rebuilding capability or partnering with external providers.
The work also considered procurement challenges linked to engaging vendors outside the largest and most established third-party providers. This helped the client consider innovation while making procurement and governance considerations explicit.
Our client finished the engagement with a structured view of the KYC and KYB technology market, a recommended shortlist of eight vendors and a practical roadmap for progressing into the next stage of selection.
The work gave leadership a firm foundation for deciding how the registry should evolve and where third-party capability could support a more scalable and automated platform.
BeyondFS also left the client with governance artefacts, a research framework and an evaluation methodology that could support transparent decision-making beyond the initial engagement. This created a clearer path towards platform modernisation, with vendor selection, procurement considerations and next steps set out in a structured way.