Case study

Assessing the KYB market to shape the next generation of a global KYC platform

Matthew N
Co-Founder and PartnerMatthew Neill
Co-Founder and PartnerMatthew Neill

Our client was a global financial services organisation operating a long-established KYC registry used by banks and member firms to support counterparty due diligence and KYB activity. Their platform was recognised by major banks as a key solution for correspondent banking KYC information, but it had changed little in over a decade and remained dependent on document-heavy, manual processes.

This situation created a strategic question for leadership – they needed to understand whether to enhance the existing platform, rebuild the platform, or partner with third-party providers able to bring more advanced data, automation and workflow capability into the service.

BeyondFS was engaged to provide a structured, evidence-led view of the KYC and KYB technology market, define the most relevant use cases, assess vendor capability against those priorities and set out a practical roadmap for the next stage of platform modernisation.

  • Industry segment

    Global Financial Services Organisation

  • Function

    KYC / KYB / CDD

  • Core capabilities

    Vendor selection, Market assessment, KYC Technology

Key outcomes delivered
  • c.40 KYC/KYB vendors assessed through a comprehensive market scan and structured benchmarking methodology.
  • 15 vendors taken into detailed product demos and sales calls to test capability against practical KYC operating needs.
  • 4 priority KYC use cases defined, focused on reducing manual effort, cost, data risk and process inefficiency across the end-to-end KYC journey.
  • 3-month assessment completed, producing a market landscape report, phased roadmap, governance artefacts and evaluation methodology.

Assessment

~0

vendors assessed

Coverage

0

vendor deep-dives

Problem definition

0

priority KYC use cases defined

Approach

Defining the decisions the market assessment needed to support

Our client had a clear ambition to modernise the registry, but needed greater clarity on the requirements and operating model the future platform would need to support. BeyondFS worked with the core user group to identify the areas of the KYC and KYB process where manual effort, cost and data risk were most concentrated.

This produced four priority use cases that anchored the market assessment in real operating needs. These included opportunities to reduce manual document collection, improve information extraction, increase workflow automation and apply more consistent decision support across the process.

By establishing these use cases early, the assessment gave the client a practical basis for comparing vendor capability against the problems the future platform needed to solve.

 

Creating a structured view of the vendor market

BeyondFS reviewed around 40 vendors across KYC and KYB, with a focus on technology, data and automation capability. Each vendor was assessed against agreed criteria covering functional coverage, scalability, integration capability and future innovation potential.

This created a consistent basis for comparison and gave the client a clearer view of which vendors were most relevant to the priority use cases and future platform options.

 

Testing vendor capability against practical operating needs

The initial market scan was narrowed to 15 vendors for deeper engagement, including sales calls and product demonstrations. BeyondFS used these sessions to assess how far each provider could address the priority use cases and support the client’s ambition for a more efficient, automated registry.

The assessment considered how third-party data sourcing, AI-enabled OCR, robotic process automation and rules-based decisioning could reduce manual checks, improve data completeness and reduce the operational effort associated with maintaining KYB information.

 

Setting out a route to the next stage

BeyondFS produced a detailed market landscape report, a senior executive summary and a phased roadmap for next steps. The roadmap set out how the client could move from market assessment into vendor selection, including the implications of enhancing the current platform, rebuilding capability or partnering with external providers.

The work also considered procurement challenges linked to engaging vendors outside the largest and most established third-party providers. This helped the client consider innovation while making procurement and governance considerations explicit.

Matt Beattie
Outcome

A clear basis for vendor selection and future platform decisions

Our client finished the engagement with a structured view of the KYC and KYB technology market, a recommended shortlist of eight vendors and a practical roadmap for progressing into the next stage of selection.

The work gave leadership a firm foundation for deciding how the registry should evolve and where third-party capability could support a more scalable and automated platform.

BeyondFS also left the client with governance artefacts, a research framework and an evaluation methodology that could support transparent decision-making beyond the initial engagement. This created a clearer path towards platform modernisation, with vendor selection, procurement considerations and next steps set out in a structured way.